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Customer Testimonials

The Pioneer Park Transmissions staff of transmission service & repair technicians and management realize that our auto repair customers are the most valued asset of our auto repair shop. We are always happy to receive testimonials from shop customers and equally happy to share their feedback with you!

Definitely the best experience I have ever encountered with a business! I attempted my first transmission rebuild on my own. I was having trouble finding a few parts that I needed and decided to give Pioneer Park Transmission a call to see if they would sell me the parts. I didn't expect them to sell me anything because when I called two other transmission shops my request was denied. I was just told that I had to bring my transmission in. I can kind of understand being that transmission shops are there to make money. John, the shop owner, was courteous and helpful right from the start. He got me the parts I needed and even answered some questions that I had about my rebuild. He took time out of his day to make sure I rebuilt my own transmission the correct way! When a transmission shop is willing to help someone do their own rebuild really tells me that they aren't in business only to make money but to make a difference in the world. If I ever need to hire a transmission shop to repair my vehicles I will definitely be calling John at Pioneer Park Transmission. If they weren't making any money off of me, and were still very helpful, just think how trustworthy of a job they will do on your vehicle. I didn't know that kind of personal, honest service still existed. If you have a transmission problem, call John. Your vehicle will be diagnosed and fixed correctly with honest and trustworthy service. You can leave knowing you weren't taken advantage of. I still can't believe that they donated their time in order to help me save money. What an experience!
Brian from Peoria
Great customer service and knowledgeable staff. Also, there is very nice dog at the office.
Ann from Peoria
The best service ever. They are so honest and will help you out. They are very fair with their prices as well.
Alexander from Peoria
Pioneer Park Transmissions was very expedient, courteous, and professional. I had my car towed in one day and by the next morning they had it diagnosed. They offered different options for the repair of my transmission and kept me up to date on searches for a replacement. Due to the age of my car and number of miles I decided to not have it repaired. I had a coupon from their website for a free diagnostic test. They let me keep it on their lot until I found a new car. They had it for less than two weeks from the time I had it towed in until the car dealership towed it out. Pioneer Park Transmissions did not charge me anything and they were very honest about the work needed on my vehicle. I would recommend this shop to anybody having transmission problems.
Rich from Dunlap
John was very friendly and helpful. Got my car done in promised time.
Jenny from Peoria
They were great. There was great communication with no hype. They did not try to sell me repairs I did not need. They let me know about an unrelated leak that was not a transmission issue. I'm glad they let me know.
Bradley from Peoria
Absolutely great experience with the people here. Very knowledgeable, very helpful, and you get what you pay for. I had a TV cable controlled transmission built and they tuned it to shift right after I put it back in the car. Wouldn't go anywhere else.
Matt from Peoria
Great service, great price, recommend to all.
Emma from Chillicothe
Very friendly helpful customer service in person and on the phone. Answered all of my questions and concerns in great detail. Turn around time was much quicker than expected. Uses the highest technology available for servicing vehicles. Highly recommend.
Matt from Peoria
Very informative with great communication. Made getting our truck fixed as easy as it could have possibly been, very kind and the puppy's were a nice touch super sweet 😊
Neannah from Peoria
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